Our Commitment and Promise
Our commitment, at Killingsworth, is to always look out for what is best for our customer. We commit to always be as environmentally friendly and conscious as possible. As a leading Charlotte pest control, lawn care, carpet cleaning, mold remediation, heating and air conditioning and water restoration business, our staff is committed to being trained and knowledgeable on the science of pest control and home health. We are committed to being on the cutting edge of technology whether that is for fighting insects or just showing up on time. And we are committed to providing you with World-Class customer service.
Excellent Customer Service
Our Customer Service is second to none. Our technicians show up on time and remove their shoes upon entering your home. Our inside appointment setters are courteous and helpful to your needs. From the technicians in the field, to the inside appointment setter, all of our employees are continuously counseled and trained to provide Excellent Customer Service.
Embrace New Technology
From using the latest available technology and products for servicing your home or business, to utilizing Global Positioning Systems (GPS) in all of our service vehicles, we embrace any new technology that comes along.
All of our Managers, Outside Customer Care Representatives, and Specialists are equipped with the latest technology via iPads. By implementing iPads into our day-to-day business, we can provide our customers with instant electronic access to any documents they may need. Our Managers, Outside Customer Care Representatives, and Specialists have the ability to open the customer’s account, perform all of their paperwork, and even take a payment from the customer, all from their iPads. By providing our team with this technology, we have created a more efficient way for everyone to work.
When you schedule an appointment, you expect that person or company to be on time, right? Well, when you schedule a service with Killingsworth Environmental, you can rest assured we will be on time, every time. By installing a Global Positioning System (GPS) in all of our vehicles, we can accurately tell you when your Killingsworth Environmental representative will arrive. This type of technology not only provides you with the comfort of knowing we will be there on time, but it also allows us to make sure our representatives are providing you with the World Class Customer Service that you deserve.