Our Commitment and Promise
Our commitment, at Killingsworth, is to always look out for what is best for our customer. We commit to always be as environmentally friendly and conscious as possible. As a leading Charlotte pest control and lawn care business, our staff is committed to being trained and knowledgeable on the science of pest control and home health. We are committed to being on the cutting edge of technology whether that is for fighting insects or just showing up on time. And we are committed to providing you with World-Class customer service.
Excellent Customer Service
Our Customer Service is second to none. Our technicians show up on time and remove their shoes upon entering your home. Our inside appointment setters are courteous and helpful to your needs. From the technicians in the field, to the inside appointment setter, all of our employees are continuously counseled and trained to provide Excellent Customer Service.
Embrace New Technology
From always using the latest available technology and products for servicing your home or business to utilizing Global Positioning Systems (GPS) in all our service vehicles, we embrace any new technology that comes along that will help us provide you with greater customer service.
Our Area Managers & Customer Care Representatives have the service history of all our homes in the field, via the use of mobile laptop computers, linked to the internet with mobile broadband cards to accurately provide you with appointment times and info that you can count on. Through the use of this site, you can pay online and review your payment history at your convenience. If a better way is invented to provide you with better service, chances are, you'll find out about it from us.