|
|
 "I just wanted to thank you and your company for the last eight years of service. From the purchase of new properties, service contracts on our 240,000 s.f. of buildings that support our race teams, maintenance of rental properties, Killingsworth is a valuable part of our property management team that maintains the various facilities for Dale Earnhardt, Inc. It is with quality, competent, and customer service based companies such as yours that we are able to maintain the high expectation level we have set for ourselves. We look forward to continuing and expanding our relationship for many years to come. Congratulations on your new adventure."
Cindy L. Sims - Director of Property Management (Dale Earnhardt Inc.)
"I have been a customer of Killingsworth Enviromental for the past year. I have recently had my year inspection. I was a previous customer of Orkin for almost 30 years, but it was time for a change since I had not been happy with them for a long time. Many times I would have to call them to get my house inspected, they were never dependable. I have even had to call the Atlanta office to get them to get them to come inspect my home.
I want you to know how very pleased I am that I am now with Killingsworth Enviromental. I had a problem under my house with mice nests all under the insulation, which they had pushed it all to where it was hanging down, alot was pushed out on the ground. The moisture was really bad, and the mold was really built up on the whole underside of the house. It could not have gotten so bad in a year's time. Orkin wanted a ridiculous amount to repair and replace it all, but were not going to kill the mold. This is when I got in touch with Killingsworth with the advice of my son. They came told me all I needed to know about killing the mold and re insulating completely, and take care of and solve the moisture problem. They have a very professional crew that came and worked on my house, they were courteous and kept everything very neat, and cleaned up after it was completed. I would highly recommend this company to anyone who is having any problem, it would certainly be worth your time. May I mention the fact that they cured my moisture problem to where the humidity is exacting what it should be now, and I have no moisture problem and the rodents are gone, and they did the job for 1/3 less than Orkin had planed to charge, the wood now looks like the house has just been recently built, it has no sign of mold."
Lois Lamb - Williamston, NC
"In the fall of 2009 we found that we had a mold issue in the crawl space of our home. I got estimates from a few mold specialist companies and decided to go with Killingsworth. I found them to be very professional, low key and very informative. The workmen were polite, careful, tidy and hardworking. We chose to have the mold treated with dry ice blasting and then treated with chemicals to discourage any new growth. We also chose to have the EZ breathe system installed in the crawl space as well. The air in our home is now so much fresher and purer. Cooking odors do not linger and my allergies are much better. I am confident that the mold has been removed and won't be back. I can honestly say that I would highly recommend Killingsworth to anyone needing mold treatment."
Sue Dempsey
"We had a beetle, a tiny little beetle that three other “bug companies” could not rid us of! One visit and Killingsworth earned our business… they got rid of the beetle! While they were here, they inspected the rest of the house, inside and out. Their evaluation discovered a serious problem under our home with moisture and mold! They immediately identified the problem, set us up for the evaluation and moved forward with the plan to fix it! Their work was great, their team focused! With the orchestration and accuracy of a well greased gear, they arrived with a mission! As my Dad always said, “Be the job big or small, do it right or not at all…Once the job has begun, do not quit until it is done.” This is how the Killingsworth team functions!
There are just some things in life that we keep... We keep Killingsworth because they are worth it!"
Richard and Deborah Rosser - Charlotte, NC
"To whom it concerns: I was very impressed, day one, with the cleanness of your technician's truck inside and out. Customers look at these kinds of things. They speak volumes for your business. I would not have accepted his service if his truck had been dirty and run down. I also want to speak of how very imressed I was with Monica's integrity, superb administrative skills, patience and kindness. She was infomative and did research for me. I have begun to tell others about you. Even Mi BUILDERS gave your company a high rating."
Respectfully,
Ms. Emily A. Newman
"I want to tell you I'm very happy I changed to Killingsworth from ChemLawn. My lawn is in the best shape ever and looks awesome. In the past, my lawn was treated to maintain its condition, but Killingsworth is treating it in a way that is enhancing it. My thanks go out to Killingsworth and Ronnie Pressley for the interest and effort taken in improving my lawn, which I'm proud of."
Ken Davenport - Asheville NC (The Gold Package - Lawn Care)
"I just received my home's annual treatment, and I want to commend the two technicians who did the work. Matt and Jacob were friendly, efficient, and most of all, informative. Matt spent several minutes answering my questions. I learned a great deal about insects and other varmints. He is well-informed and very professional. Matt was in motion the entire time spraying.
I have neighbors who use "other guys," but I would have to say they are not getting the service I feel I am receiving from Killingsworth... Just thought you'd like to know."
Vince Rock
I have been a customer of Killingsworth for several years. Last Saturday Chuck Shaffer came to do my annual inspection. This was the best service call I have had from your company to date. He was informative, thorough and courteous. Thank you so much for sending someone so obviously capable to service my home.
Best Regards, Beverly J. Reel - Waxhaw, NC
I scheduled an appointment for first time service with your company. My husband and I met with your rep. Phil Shipro at 9 a.m. on Wed. 6/24/09 and we were so impressed. I like the idea that your company give an exact appointment time and not a window between 3 and 4 hours. Especially, since this was rental property that we had to meet at. Phil was prompt, personal and very informative. It is because of his professionalize and knowledge that we decided to go ahead with your service.
Sincerely, Margo & Roger Hartjes
I have used other lawn services before and I don’t remember when my lawn looked so good and with only 2 treatments. We are well pleased.
The D. Branton Family - Cary, NC
Our technician, Bob Dumong, is awesome!
The Scarpelli Family - Fuquay Varina, NC
I want to thank you for sending Anthony to my house as a representative of your company. He was professional, very knowledgeable, and took extra time to explain everything to me. Through his obvious expertise, I have confidence that my home is in good hands.
The Davis Family - Charlotte, NC
In October 2008 I had your company treat my house for termites. I then waited until April 2009 to have the damage repaired and make sure that all the termites were gone. During that time I had mentioned to Archie Graham, my Killingsworth Environmental Technician, that my floors were squeaking sometimes in some areas of the house, which is approximately 10 years old. He had me schedule a moisture check and then he came out to go under the house with his moisture meter to check things out.
I thought your moisture treatment was just a way to make money and that he would go under my house and say I needed it even if it were not true. He found my black plastic to be back from the walls and my reading on his meter was within the safe range. He even made pictures with his cell phone of the underneath side of the wooden floors to show me that the termites had not destroyed those.
I was so impressed with his honesty, and he was always so helpful in dealing with the termites and offering other suggestions such as leaving my exterior vents open for air circulation. This really encouraged me to know there are still some honest people in the world and an honest company. After this experience, I now know that I chose the right company to exterminate the termites and I will always be ready to recommend your company to anyone and everyone. Archie is truly an asset to your company in the professional way he handles himself and his willingness to go the second mile. Thank you all for such wonderful service.
Sincerely, Fran Jones
"We wanted to thank you so much for your generosity in helping our battered women's shelter with a monthly visit from Mr.K! We know that you are charging us a special rate - and we really appreciate it very much. The families in our shelter also rest easier in a house that is not only safe, but is also "bed bug free" -- Many Thanks"
Mary F.
"Hello Killingsworth Managers and Trainers - you have created a very professional employee. I met him last year when he came to treat our home for sub-termites. His professional skills and customer service attitude is second to none. He is the reason we are still with Killingsworth. He truly knows what he is doing and he takes the time to explain what he is doing to us senior citizens. He sets the example for others to follow and we are so appreciative to you managers and trainers because you have created a very successful employee. We want you managers and trainers to be proud of your work. You have set the pace for others to follow. We thank you.
We hope you will make an example of this young man so he will stay with your business. Thanks to you all for being professionals."
Sincerely, Fred Mitchell
"I just wanted to send a note thanking you (Carlton Hamilton - Killingsworth Technician) for walking me through the details of the termite prevention contract and for treating the house and the yard. I realize most people only bother to say something when there's a problem, so I try to make sure I provide feedback when things go well. It was great meeting you and I'm very happy with the services I've received from Killingsworth from the start.
Feel free to forward this on to anyone in your company who might be interested in receiving feedback.
Thanks again!"
The Santuccio Family - Indian Trail, NC
"We would like for you to know that your technician was very good on his service call to our home. He was very neat, orderly, and knowledgeable about his job. You should be very proud of how he represents your company."
The Ervin Family - Mooresville, NC
"Killingsworth has great employees. The same technician has visited our home on several occasions representing Killingsworth and he is one to be proud of. He is respectful and has a great personality. He is efficient and has great interpersonal skills. He knows how to treat his customers and you should be proud that he is a member of your team."
The Tate-Joyner Family - Charlotte, NC
"It is really nice to see a technician that cares about his work and the people he services."
The Napoli Family - Charlotte, NC
"We loved the thorough job your technician provided. He was very courteous and professional."
The Rogers Family - Indian Trail, NC
"The representative that my husband talked to on the phone was very knowledgeable about your products as well as what's been done to our home by the builder."
The Feuse Family - Indian Land, SC
"We are very pleased with all aspects of Killingsworth. Thanks for your kindness, courtesy, and expertise."
The Veritzan Family - Fort Mill, SC
"The same technician has services our home for five years, and he is one of the most courteous service providers I've ever worked with."
The Murray Family - Indian Trail, NC
"We love our technician! He is trustworthy, kind, punctual, and a real gentleman."
The DeMaio Family - Matthews, NC
"Everyone at Killingsworth is very helpful and considerate. I will recommend you to all of my friends!"
The Stevens Family - Matthews, NC
"My technician was punctual, polite, and professional. Customer service is hard to come by and yet one of the most important aspects of a business. You guys are doing a great job!"
The Baker Family - Charlotte, NC
"If making friendly and informed managers and technicians available to your customers is an indication of the service that I can expect in the future, you can be sure that I'll recommend your service to all of my neighbors."
The Schwartz Family - Waxhaw, NC
"I want to commend your company, and in particular the technician who inspected and serviced my home earlier this week. He conducted a thorough inspection of my home to help alleviate my pest problems and provided informative instructions on how to identify the pests. I just wanted you to know that because of his professionalism and knowledge I look forward to having Killingsworth Environmental service my home and I will highly recommend your company to other homeowners."
The Helms Family - Charlotte, NC
"I observed an employee of Killingsworth Environmental treating our neighbor's home. I asked him some questions about what he was doing and he was very knowledgeable and respectful. I'm new to the neighborhood and naturally want our home protected. I decided to give it a try. I called for some information and was really impressed with the customer service I received from the very beginning. The receptionist was quite nice and knowledgeable. However, when the same technician and superior vehicle and products arrived at our home, I was completely convinced that I made the right choice. His attitude is very, very professional. He showed concern immediately for my questions and took extra care to educate me on what he was going to do and why. This really impressed me. He truly walks the extra mile to be the professional that he is. He explains what he is doing and how it will benefit our new home. Your technician's professional technical skills and superior customer service skills are what make us proud that we are new Killingsworth Environmental customers. We will certainly sign a new contract next year with Killingsworth Environmental."
The Mitchell Family - Stallings, NC
"I have been a customer for the past 6 years, and I would like to say how pleased I am with your service. The service technician that came to our house is the greatest. He is always courteous and does a wonderful job. I must say I don’t even think he has been late one time for any of my appointments. He is truly a great asset to your company."
The Stewart Family - Charlotte
"I thought you should know how outstanding Tammy is at her job! Not only did she supervise the process at my house in Lowell, NC... she returned... ON HER OWN TIME to "Shop Vac" my basement to clean up the dust and dirt left behind. Her professionalism, caring attitude and attention to detail compliments your company. She always answers her cell and addresses concerns immediately. Thank you and she deserves a reward of some kind!!!"
Suzanne Buskist - Lowell, NC
"Earlier, I had a pleasant visit from one of your workers. His name is Phil Shapiro and he was courteous, knowledgeable, patient, and helpful. You are lucky to have an employee such as Phil, he is an asset to Killingsworth.
A. Vaughan - Charlotte, NC
"Phil Shapiro is the epitome of customer service. He went well beyond expectations. He always greets you with a smile and was very sincere to our family. He came back to our home three times to make sure our concerns were addressed appropriately. I had asked him one of the times if he would help me with a 5 gallon water jug for our goats that live on our farm. The jug was very heavy but he was happy to do it. Not only that, on his second visit, he went to check on the water for us . How kind of him ! Because of Phil, we are very interested in your company doing the job we have been getting bids on. On a scale of 1 to 6, Phil is an 8!"
Darlene Amberge
"I am very satisfied with your services provided. Keep up the good work in helping me to live comfortably in my home free from pests. My tech is very efficient, reliable, and does a great job. Thank you."
The Tate Family - Charlotte
"A note of appreciation to someone whom represents your service with pride, exploration: Cliff McLain. He gets our vote. We are grateful to have him as our pest control serviceman. Thank you Cliff."
The Bestel Family - Charlotte
"We would like for you to know that Matt was very good on his service call to our home. He was very neat, orderly, and knowledgeable about his job. You should be very proud of how he represents your company."
The Ervin Family - Mooresville, NC
"Everyone at Killingsworth is very helpful and considerate. I will recommend you to all of my friends!"
The Stevens Family - Matthews
"Excellent job by Shawn and James. They did a great job with the treatment and explanations."
Tony Valle - Mooresville, NC
"Humberto was very nice and knowledgeable. I enjoyed having him here and will ask for him for future services provided."
The Swiger Family - Indian Trail, NC
|
|