Listen to real Killingsworth customers talk about their experience with Mike Rogers and the Killingsworth team. And learn how Killingsworth uses specially trained K-9 detection teams.
Recording: Well after my son turned about seven months old we realized we needed to get out of the townhome and we did find a lovely house, however it had been empty for a while and we did see a few little bugs on the floor but we thought, 'That's OK. We'll just call Killingsworth. He'll take care of it.'
But we had to move really quickly. I couldn't get Killingsworth in before I moved in so they had to come in after the fact. In the meantime, I had silverfish. I had roaches. I had ants. I had cockroaches. I had everything known to man and when I called them in desperation was when I was changing my then seven month old son's diaper. He had a silverfish crawling across his belly. They came that day.
I called them in a panic at 8:00 in the morning and they were there probably by 10:00. They took care of the problem. The house is bug-free. We'll live there forever.
Alese: Debbie, Mike, we have been talking about pest control, termites, roaches, mold. Now you're about to tell me there is another pest that seems to be prevalent in hotel rooms?
Mike: Well, Alese, it's not only in this area, but it's really a nationwide problem. What happened a few years ago, actually back in the 50s, bedbugs were a real problem in the military and in people's houses. DDT was actually a very toxic pesticide that was used in the 50s. It knocked them out. It basically destroyed all bedbugs, but in recent years, they're really making a big comeback. Because really and truthfully we don't have a pesticide now that is strong enough just to really, kind of wipe them out.
It was reported in USA Today here just recently that a lot of the reasons that bed bugs are making a big comeback is because that more and more people are travelling internationally.
Alese: Are they coming in on people's bodies or people's luggage?
Mike: Both. Actually, they come in on their clothing, on their luggage. Really probably not on their bodies but more on their clothing and their luggage. What happens is in a situation like here they'll attach themselves to the tufts of the mattresses and actually breed. The interesting thing here is they're not a hygiene problem. It's not a situation where the hotel has to be dirty or anything like that.
Bedbugs are kind of like, they're vampire bugs. They are just like a tick or a flea or even a mosquito. They live off of blood feedings off of mammals, and a bedbug can go a year between blood feedings. So a bedbug can just kind of hang around and wait for a year between feedings. If you get a lot of bedbug bites, a lot of times you won't feel the bite if you're sleeping, but when you wake up you'll have welts and red marks and everything all over your body and it's a pretty bad deal.
Alese: Isn't there a hotel inspector that comes by and looks at all the hotels and checks for bedbugs?
Mike: Well there's really not. I mean, really it's up to hotel to, it's up to the pest control company that's involved with the hotel to stay on top of that kind of stuff. Really the dilemma in just relying on just the pest control company is the human factor.
Alese: You've mentioned the human factor about we're limited as humans and probably pest control companies in actually detecting bedbugs for a hotel. I think Killingsworth has come up with a better solution
Mike: Well we have. We're always looking for what's on the cutting edge. We think that a bedbug dog is the answer. Actually the O factor, the smelling sense of a dog is like ten million times higher than that of a human so what happens is a bedbug actually puts off a pheromone which is a sexual attractor from a female insect to a male insect. They put off that pheromone and the dog is trained to alert to that pheromone.
Alese: Debbie, tell me about this bedbug-sniffing dog.
Debbie: Why don't we just bring Mr. K in and we'll show you what he does.
Alese: His name is Mr. K?
Debbie: His name's Mr. K.
Alese: For Killingsworth?
Mike: That would be correct.
Alese: Let's bring him in. Mike, so what is Mr. K doing right now?
Mike: Mr. K's clearing the room, looking for bedbugs in this hotel room and basically he's trying to find something. He's searching around. He's looking for that pheromone smell and he's sitting down. That's his alert. By sitting down he says there's bedbugs right there.
Alese: When he sits?
Mike: When he sits there's bedbugs right there. That's exactly right.
Debbie: Andrew's telling him, “Show me. Show me.” He looks down where they are and looks back up at Andrew
Mike: Keep in mind the dog is alerting to the smell. As humans we have to go find the bugs once he alerts. They're there. We just got to go find them. He's cross trained for bedbugs as well as termites. He can go into a house and find damage in a house on, termite damage in a house without there being a lot of termites. That's one of the things that we've had him do.
Alese: He's kind of like the Killingsworth secret weapon. Mike, what can we do to assure ourselves that we are staying at a hotel that is bedbug free?
Mike: Well what I would say to everyone out there, Alese, is if you've got friends, you've got family, you've got guests coming into the area make sure that they do stay in a hotel that's Mr. K certified. The best way to do that is to visit our website at TheBigGreenK.com and we have a list of all the hotels on there that are Mr. K certified.
Recording: I work for a major airline in Charlotte and we have a lot of our employees that come in from other cities and when they stay at the hotels they complain frequently about the bedbugs. One of our employees that was traveling and was staying in Charlotte, they came back into our training class and they had bites all over their legs from the bedbugs that were at the hotel that they stayed at.
If you're moving into a new home, my best advice is to go ahead and call Killingsworth ahead of time, get them to come treat before your furniture comes in, before the moving van comes, because they will find anything. If there's anything in there, they'll find it and they'll treat it and you'll not have to go through what I went through. If I ever do move, I'll call Killingsworth beforehand.